Deleting an Invoice Submitted by a Licensor

If you delete an invoice submitted by a Licensor the RoyaltyWorx system will revert their statements back to the "Awaiting Invoice" state from "Invoice Received". This will give the Licensor the ability to submit an invoice again.

If the Licensor has submitted incorrect payment instructions, invoice number or something else, the quickest way to fix it is to delete the Licensor's invoice and ask them to re-submit it.

To delete a Licensor's Invoice complete these steps - 

1. Select "Royalty -> Licensor Invoices" from the top menu

Note - As default all invoices with an "Outstanding Balance" will be shown. You can change this so that "All Invoices" or "Paid Invoices" are shown by changing the drop down option on the right of your screen.

2. Find the invoice in the "Licensor Invoice Listing"
3. Click the "Delete" (red cross)

Note - If you delete an invoice that you have already paid you are at risk of paying an invoice twice so please be extremely cautious here.