What should I do when the Sales Import detects an invalid line in the statement?

The vast majority of statements that are issued by stores and distributors are different. We therefore create different "import templates" to read in these various statement formats into Royalty Worx.

During a Sales Import the system may ask you to manually match a line on the statement that is possibly not a sales line at all. These lines could be a "Column Heading" or "Totals" line. 

If this is occurs complete the following on the "Manual Matching" screen -

1. Click the "Permanently Skip" check box

2. Click the "Save" button on the icon menu

Note - This function should only be used if you are 100% certain that the line will not be needed again. Doing this will not only skip this line on this import but will do so for all future imports that you complete for this store.