When you send a promo campaign out to your DJs and you do not receive feedback from them in return you should consider sending out a "Feedback Reminder". This essentially means you "resend" the promo campaign to those who have not yet responded which includes "reminder text".
To send a "Feedback Reminder" complete the following steps -
1. Select "Promotion -> Promotion Sender" on the top menu
2. Select the "Release" from the drop down list
3. Select the "Individual" or "Promo List" to send your "Feedback Reminder" to
4. Tick the "Feedback Reminder" checkbox under the "Promotion Details" section
5. Tick the "Terms & Conditions" checkbox at the bottom of the screen
6. Click the "Send" button
The system will now send a "Feedback Reminder" to those recipients selected who have downloaded the release, not left feedback, or have not viewed the promo.
Note - If the recipient has already left feedback and downloaded, they will not receive a reminder email
Please be aware that you can only send a feedback reminder 8 days after the original promo was sent. This is to prevent unnecessary emails bombarding your DJ recipients.