Release Updates - How Do I Take Down My Release From the Stores?

How Do I Take Down My Release From the Stores?

If you would like a Single, EP or Album taken down from the stores then you must request this via the below support request form.

We will then contact all of the relevant DSPs (Digital Service Providers) and ask them to remove your release from sale with immediate effect.

All takedown requests will result in your release being marked as deleted in the LabelWorx system.

If your release is approved and locked, you will need to contact us via the below request form and give the relevant details listed. Our support team will then issue the takedown and confirm with you.

In the support form, select the option Distribution - Release Takedowns and provide the following information:

• Label Name
• Cat No
• Artist
• Release Title
• Takedown Reason

LabelWorx Support Request Form

How Do I Take Down Just One Track From a Release?

It is not possible to remove a single track from a release once it has been delivered to the stores. This will "break" the release on a number of stores and prevent the full release from being purchased. Other stores cannot process the request and would therefore remove the full release.

You will need to issue a takedown on the full release.

You can then use the Copy Tool or the Bundle Builder to recreate your release without the offending track. This product can then be delivered to the stores as a replacement.

If your release is approved and locked, you will need to contact us via the below request form and give the relevant details listed. Our support team will then issue the takedown and confirm with you.

In the support form, select the option Distribution - Release Takedowns and provide the following information:

• Label Name
• Cat No
• Artist
• Release Title
• Takedown Reason
• Replacement Product Catalog Number

LabelWorx Support Request Form